Terms of Service

1. General Information

This website is operated by VCJ Technologies. By accessing the website, browsing our catalog, using its features, or placing an order, you agree to be bound by these Terms of Service. These terms apply to all visitors, customers, and users of the website, regardless of whether they are simply viewing information, selecting products, using the shopping cart, or proceeding through checkout. If you do not agree with these terms, you should discontinue use of the website. Continued use of the website will be considered acceptance of the current version of these Terms of Service.

2. Products

VCJ Technologies offers wholesale retail supplies, display systems, packaging products, checkout accessories, merchandising products, and related commercial retail equipment. Product images, specifications, dimensions, materials, colours, pack quantities, prices, and descriptions are provided to help customers evaluate available products. We aim to keep this information accurate and up to date, but minor differences may occur between website presentation and the actual product. Product availability, specifications, packaging, or presentation may be changed or updated when necessary without prior notice.

3. Pricing

Prices displayed on the website are shown in euros unless otherwise stated. Prices may be changed or updated without prior notice due to changes in product availability, supplier conditions, operating costs, or other commercial factors. The price shown at checkout represents the total value of the selected products based on the quantities chosen by the customer at that time. Customers should review the contents of their cart and the total amount displayed before proceeding to payment.

4. Orders

Customers are responsible for providing accurate contact and delivery information when proceeding to checkout, including their name, email address, telephone number, and delivery address. Before proceeding to payment, customers should confirm that the selected products, quantities, and contact details are correct. We reserve the right to refuse or cancel an order if incorrect information, pricing errors, product availability issues, duplicate requests, technical problems, or other circumstances prevent the order from being processed as expected.

5. Payment

Payments may be processed through third-party payment providers. Customers may be redirected to an external payment page to complete a transaction after submitting the required checkout information. Payment processing, authorization, verification, and security procedures may be governed by the terms and policies of the selected payment provider. VCJ Technologies does not directly store payment card details entered on third-party payment platforms and does not control the technical operation of external payment services.

6. Delivery

Customers must provide a complete and accurate delivery address together with any other information required to identify the delivery destination. Delivery conditions, timing, availability, and possible restrictions may depend on the destination, product type, order quantity, and other logistical factors. Customers are responsible for ensuring that the delivery information submitted during checkout is correct. Incomplete or inaccurate information may result in delays or difficulties with delivery.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy. Customers should review the applicable refund conditions before making a purchase. Eligibility for a return or refund may depend on the condition of the product, the circumstances of the request, the time elapsed since purchase, and other conditions described in the relevant policy. Where applicable, customers may be asked to provide information about the order or the reason for requesting a return or refund.

8. Website Use

Users must not misuse the website, interfere with its operation, attempt unauthorized access, or use the website for unlawful purposes. Users must not attempt to damage, disable, overload, disrupt, or otherwise interfere with website functionality, security features, content, or services made available through the website. Automated misuse, unauthorized copying of website data, fraudulent activity, or attempts to gain access to restricted systems or information are prohibited.

9. Intellectual Property

Website design, text, product descriptions, graphics, images, branding, visual elements, layouts, and other materials may be protected by applicable intellectual property rights. Such materials may not be copied, reproduced, republished, distributed, modified, or used for commercial purposes without permission where applicable. Use of the website does not grant users ownership of or unrestricted rights to any content, branding, design elements, or other materials displayed on it.

10. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in website functionality, products, services, payment processes, business practices, or other operational requirements. Any updated version will be published on this page and will apply from the time it becomes available unless otherwise stated. Users are encouraged to review these Terms of Service periodically if they want to remain informed about the conditions that apply when using the website.